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Posts Tagged ‘tribes’

An Introduction To The Social Media Campaign Success Checklist

Tuesday, November 18th, 2008

The next two posts are going to outline what it takes IMO to get a successful social media campaign started so that it can keep going on its own.

The list is based on three pieces of literature and I’d like to tell you a little bit about so we can establish some context:

The first is the article from Alternet, The Growth of Talking Points Memo: A Case Study in Independent Media, which has gone from teeny-weeny personal blog to independent media empire (which is what every well run blog really is). The article is an in depth case study of how technology & journalism can work well together. We can dabble about the semantics of “journalism” later.

The second is a list of Dos & Don’ts for building software productively from NASA’s Software Engineering Laboratory (SEL). I first came across the list in Steve McConnell’s Software Project Survival Guide, which has an excellent summary of the whole list. The next two posts were inspired by, and lean heavily on this list.

In short, the SEL list lays out the foundation for building sound software. And it works well: it increased the quality of their software 10 to 20 times at the same time it allowed SEL teams maintain comparable productivity levels.

Not only is software one half of the social media landscape, it is also the platform where online relationships are built on. It’s not too difficult to see how faulty software can affect the quality of the relationships (think Facebook vs. Myspace).

The third is Seth Godin’s best book yet, Tribes: We Need You to Lead Us. It’s hard to describe & communicate the potential of the Internet + people & the good ideas they keep coming up with. At it it’s most basic, this is what social media does and Godin puts it all into perspective in this book.

The main ideas in the book that have to do with the following posts are:

  • Movements: the only way viable way to turn customers into fans is to start a movement. The fire of revolution dies, people get tired of causes, but movements are a head thing and it’s hard to throw those away. Just ask any Obama fan (better yet, ask a Bush fan and if you are that Bush fan, please let me know).
  • Platforms: Movements need a platform, a place to call home. TPM, Google and Apple (to some extent) are places like that. These days, the Internet has the platform part covered so virtually anyone can start their own movement or ind one that fits into the context of their lives.

Admittedly, not much of it is new: the same people that are online are the same people you run into at the coffee shop or at home so the basic rules still apply. The Internet is just another context for these relationships.

Click on the numbers to read the 2nd & 3rd post in the series.

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The Ubiquity of Tribes & The Widgets That Track Them

Wednesday, October 29th, 2008

It’s clear the Internet is changing our world as we know it and we’re starting to see a significant shift in the balance of influence. American politics is slowly starting to wake up to this reality and only time will tell where we go from here.

But being submersed in the drama of American politics makes it really easy to forget about what’s going on elsewhere. This month’s issue of Wired changes that with a story on what social media’s doing to slowly crack the tightly controlled structure of authority in Egypt & the Middle East:

Back in March, Maher and a friend launched a Facebook group to promote a protest planned for April 6. It became an Internet phenomenon, quickly attracting more than 70,000 members. The April 6 youth movement — amorphous, lacking a clear mission*, and yet a bull’s-eye to the zeitgeist — blossomed within days into something influential enough to arouse the ire of Egypt’s internal security forces. Maher is part of a new generation in the Middle East that, through blogs, YouTube, Flickr, Twitter, and now Facebook, is using virtual reality to combat corrupt and oppressive governments. Their nascent, tech-fired rebellion has triggered a government backlash and captured the world’s attention.

The article also ends with an interesting line of thought:

But Maher isn’t tortured. No one can say why his treatment in custody is more lenient this time around. One possibility is that, lacking specific orders to beat or harm him, his captors in Alexandria just went easy.

There is another hypothesis, though, one that many people familiar with Egyptian politics have suggested: Maher’s star has risen. His real-world profile is now high enough that torturing him could backfire, inspiring countless networked young people to take action. The last thing Hosni Mubarak needs is to turn this Facebooking regular guy into a full-fledged hero.

In a seemingly unrelated event, my favorite news website online, Socialmedian, is releasing an election widget with the Washington Post today:

The http://election.socialmedian.com site aggregates news and user-feeds related to the election and enables users to join in the election coverage and discussion.  We created this site with The Washington Post to enable people to track all the election news from thousands of news sources as well as from Twitter feeds, Flickr photos, YouTube videos, and more all in one place, and (importantly) to join-in and add their own feeds from their favorite sites to provide user reports leading up to and on election day.

You can see what looks like to the right and although It’s not election day just yet, it’s never a bad thing to get a feel for what’s underfoot going into the election, so play with it (click “Join In” on the widget if you’re not a member) and let the games begin! (follow me at follow bushmanbill when you sign up).

*If the whole thing sounds “amorphous” & “lacking a clear mission” to you too, read Seth Godin’s latest book (aptly named Tribes), which is all about movements, what their made of, the things that happen to make tribes possible to begin with and how to keep them going. In what amounts to one long essay that goes by all too quickly, Godin explains the situation and then presents the opportunity:

A tribe is any group of people, large or small, who are connected to one another, a leader, and an idea. For millions of years, humans have been seeking out tribes, be they religious, ethnic, economic, political, or even musical (think of the Deadheads). It’s our nature.

Now the Internet has eliminated the barriers of geography, cost, and time. All those blogs and social networking sites are helping existing tribes get bigger. But more important, they’re enabling countless new tribes to be born—groups of ten or ten thousand or ten million who care about their iPhones, or a political campaign, or a new way to fight global warming.

And so the key question: Who is going to lead us?

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